As we continually strive to improve our website and customer experience, system upgrades are a necessary part of the process.
We will be conducting system upgrades from 5/9 through 5/17. Once completed, these upgrades will provide a more unified communications experience for our customers, easier inquiry tracking and a self-service knowledge base that will answer many frequently asked questions.
During this time, we remain open and continue to process orders as normal. Our Live Chat service will be unavailable and there will also be intermittent disruptions to our phone system, so all incoming calls will automatically be routed to voicemail. For the promptest response to any inquiry, please utilize the Contact Us page on our website. Alternatively, you may also email Customer Support directly at support@demarchelier.co All inquiries will be assigned a ticket number and responded to in the order in which they were received.
We appreciate your patience and understanding as we work to implement these upgrades.